Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@gearwave.shop .
1. What kind of gadgets do you sell?
We specialize in selling a wide range of high-quality gadgets. Our inventory includes the latest tech gadgets, smart home devices, wearable technology, and much more.
2. Are your gadgets brand new?
Yes, all of our gadgets are brand new and come in their original packaging. We source our products directly from reputable manufacturers and distributors to ensure their authenticity and quality.
3. Do you offer warranty on your gadgets?
We don't offer any warranty on any products.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier's website.
5. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. You can select your preferred payment method during the checkout process.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. The availability and shipping fees may vary depending on your location. Please enter your shipping address during checkout to see the available options and fees.
7. Can I return or exchange a gadget?
We have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return the gadget within a specified period (usually 30 days) for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.
8. How long does shipping take?
The shipping time depends on your location and the shipping method you choose during checkout. Generally, domestic orders are delivered within 3-7 business days, while international orders may take longer. Please note that unforeseen circumstances such as customs delays may affect the delivery time.
9. Can I cancel my order?
You can cancel your order if it has not been shipped yet. Please contact our customer support as soon as possible with your order details to request a cancellation. Once the order has been shipped, it cannot be canceled.
10. How can I contact your customer support?
You can reach our customer support team by emailing info@gearwave.shop or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.